At TechRepublic, we value complete transparency when it comes to our research methods, hands-on testing experience, and payroll scoring methodology. To that end, we created an internal algorithm to calculate star ratings for each payroll software product we review.
While our algorithm is subject to change, and while brands' star ratings may change as their plans and products adapt to changing customer needs, we currently calculate our payroll software ratings based on five key areas below. Each area is weighted to reflect the importance of the category to our audience of technology stakeholders.
Our payroll review methodology breaks down as follows.
Prices
Price represents 25% of our total score. Ranking factors for this category include, but are not limited to:
- Free trial information.
- Payment options (e.g. annual vs. monthly plans).
- Price transparency.
- Highest and lowest level prices.
- Additional fees.
Characteristics
Payroll functions account for 35% of our total score. Ranking factors for this category include, but are not limited to:
- Unlimited payroll runs.
- Self-service payroll features.
- Full service payroll functions.
- New hire reports.
- Third party integrations, especially accounting software integrations.
- Time tracking.
- Reports.
- Onboarding and hiring functions.
- Wage bill.
- Benefits administration.
Easy to use
Ease of use accounts for 15% of our total score. Ranking factors for this category include, but are not limited to:
- Mobile payroll apps for employees.
- Mobile payroll apps for employers.
- General user experience.
- Site design.
- Ease of configuration.
- Workflow automations.
- General accessibility.
Customer service
Customer service represents 15% of our total score. Ranking factors for this category include, but are not limited to:
- Customer support modes, including live chat, email, phone support, and online help desks.
- Availability schedules.
- Responsiveness of the customer service team.
- Extra fees for customer service.
- White glove configuration.
Expert analysis
Our experts' analysis represents 10% of our total score. Ranking factors for this category include, but are not limited to:
- Availability of researchable information.
- Featured features.
- Unique advantages.
- Crucial disadvantages.
- The practical testing experience of our experts.
- Information obtained from demo calls.
Our Payroll Evaluation Research Methods
To effectively rate each brand we review, we prioritize our own in-house hands-on testing experience. We also consider available demos, product space, sales representative information, and verified customer reviews on sites including, but not limited to:
- The Better Business Bureau.
- Consumer Affairs.
- Gartner Peer Insights.
- Trusted pilot.
- Google Play.
- The app store.
Read below: A Complete Guide to Payroll Software (Technological Republic)
Featured Payroll Solutions
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Manage payroll in 100+ countries and 200+ currencies from one place. Deel's comprehensive global platform eliminates the ongoing management of local compliance, taxes and benefits. With in-house experts in over 100 countries, dedicated CSMs, visa and PTO support, and more, Deel provides unparalleled payroll expertise and service. Plus, with a single point of contact, we eliminate handoffs, giving you faster support and fulfillment, so your entire global team gets paid quickly and securely.
More information about Deel
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Paycor
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Payroll can be a time-consuming administrative task for human resources teams. Paycor's solution is a powerful and easy-to-use tool that allows you to reclaim time from your daily life. Pay your employees quickly and easily from wherever you are and never worry about tax compliance again. Key features like general ledger integration, earned wage access, automated execution, employee self-service, and detailed reporting simplify the process and help ensure you pay employees accurately and on time.
More information about Paycor
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Multiplier technologies
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With Multiplier, easily pay any number of global employees in multiple currencies. Eliminate the hassle of maintaining individual providers per country. Generate a single invoice and pay international teams in minutes. Have a consolidated dashboard to manage global payroll from a single window.
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