Which plan is best for you?

RoboForm logo.
Image: RoboForm

RoboForm started as a company that dealt with form automation and auto-filling. It has expanded into areas such as password management. Its password manager offers a wide range of security features. They are certainly good enough for most people and will probably be suitable for many businesses, especially SMEs.

RoboForm Free vs RoboForm Premium: Comparison

RoboForm has multiple versions for personal and commercial use; We've broken down each one in our full review. But for those who are simply wondering if the free version may be enough for them or if it would be better to upgrade to a premium version, let's compare the two versions and help you decide.

Characteristics Free Premium $1.99/month
Unlimited passwords Yeah Yeah
Number of devices 1 Multiple
Password generator Yeah Yeah
2FA Yeah Yeah
Cloud backup Yeah Yeah
Support Email Priority email, live chat, and 24/7 phone support during business hours.
Secure sharing You can send individual items but not share folders Secure sharing and sending of items and folders.

Feature Comparison: RoboForm Free vs RoboForm Premium

RoboForm does a good job of providing a wide range of password management features with all of its plans. Both its free and premium versions include features such as unlimited password storage, autofill, cross-platform support, offline access, passkey support, password generation, AES 256 encryption, password audits, export/import functions, history of passwords, Windows application logins and master. password reset. While there are similarities between these versions, there are also key differences.

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RoboForm Security Center.
Figure A: RoboForm Security Center. Image: Luis Millares

Unlimited passwords

Both the free and premium versions of RoboForm allow users to store as many passwords as they want in the app.

Number of devices

The free version of RoboForm only allows the use of one device. RoboForm Premium allows the use of multiple devices from one password manager, making life much easier for a user who switches from laptop to smartphone to tablet many times a day. Therefore, the free version should only be preferred by those who are happy with a single device.

Password generator

All versions come with a built-in password generator that can create strong, unique passwords every time you sign up for a new account.

Two-factor authentication

2FA is available in all versions. Therefore, if a password is compromised, the hacker still will not be able to access the account or application unless they have an additional authentication method, such as a code or biometric entry.

Cloud backup

RoboForm securely backs up account data for easy restoration from any device, whether locally or in the cloud. If the user loses access, this feature provides a way to recover valuable passwords and other items stored in the application. Both versions offer this feature.

Support

The free version of RoboForm comes with only basic email support. But don't expect a response within 24 hours. Premium versions provide email responses within 24 hours, as well as 9-5 phone support Monday through Friday Eastern Time.

Secure sharing

RoboForm emergency contact option.
Figure B: RoboForm Emergency Contact Option. Image: Luis Millares

The free version of RoboForm has limited data sharing capabilities. A user can securely submit items using the app, such as passwords and financial information. However, the Premium plan provides the ability to share and send data securely.

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Pros and cons of RoboForm Free

Advantages of free RoboForm

  • Unlimited password storage allows the user to store as many passwords for as many sites as they want on a single device.
  • It includes a number of security features also found in the premium version, such as autofill, cross-platform support, offline access, passkey support, password generation, encryption, password history, and master password reset.
  • Cloud backup as well as master password restore is provided.

Cons of Free RoboForm

  • Only usable on one device.
  • Support options are limited to a relatively slow email response line.
  • Users can only send information securely, but not share it more widely.

Pros and cons of RoboForm Premium

Advantages of RoboForm Premium

  • Unlimited centrally managed password storage across multiple devices.
  • Secure sharing and sending of items and folders without restrictions.
  • Good support, courtesy of a 9-5 EST phone line Monday through Friday and 24-hour email response.

Cons of RoboForm Premium

  • It allows users to set passwords that are weaker than those allowed in other password managers.
  • It lacks some of the security features found in password managers intended for secure business environments.

Methodology

We evaluate the pros and cons of RoboForm Premium and RoboForm Free based on expert evaluations and user reviews. To learn more, read our full RoboForm review.

Should your organization use RoboForm Free or RoboForm Premium?

RoboForm does a better job than other competing offerings of including basic security features in its free password manager version. As such, it is a good option for users who need basic password management capabilities. That said, RoboForm Free offers an adequate range of details. It is limited because it can only be used on one device. However, anyone willing to operate on a single device will find it a good option in most cases as it can store an unlimited number of passwords. RoboForm Premium is the one to choose for users who operate on more than one device. It also provides some more sophisticated features that business users may need. It also has better support. Both make sense for specific use cases, but RoboForm Premium will likely be chosen by most users in today's era of multiple device ownership.

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